Shipping policy
🚚 Shipping Timeline
We are located in Houston, Texas. We ship all orders with USPS within U.S. Territories.
- USPS First Class Standard: 2-5 Business Days
- USPS Priority: 2-3 Business Days
- USPS Priority Express: 1-2 Business Days
The shipping time is only an estimated time.
🇨🇦 Canada:
All orders shipped to Canada will have 2 options.
- DHL EXPRESS: 1-3 Business Days
- USPS First-Class Package: 13 Business Days
The shipping time is only an estimated time.
Keep in mind:
- We ship orders Monday through Friday, excluding weekends and public holidays. Our standard processing time is within 1 business day, but during busy periods, it may take up to 48 business hours. Orders placed on weekends or holidays will be shipped the following Monday.
- You may experience shipping delays due to the high volume of orders and USPS. The actual delivery date may vary depending on origin, destination, Post Office acceptance date and time, and other conditions, with no guarantee
- International Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Processing Time: ⬇️
Handmade Press-On Nails: 1-3 Business Days
Your order will be dispatched as soon as our nail techs finish handcrafting your nails. Please note that we operate on business days only, excluding weekends and public holidays.
Press On Nails (Ready to ship): 1-2 Business Days
Please note that processing time does not include shipping time.
📦 LOST OR STOLEN ITEM
We know how disappointing it can be to have a much-anticipated package go missing. Although such situations are outside our control, our committed customer service team will work diligently with you and the carrier to resolve the matter. Your satisfaction is paramount to us, and we will do everything we can to ensure a positive outcome.